Everything you need to know about remote customer service jobs Los Angeles Times

Harvard Business Review recommends defaulting to the friendlier and warmer way of saying something when communicating online. Working remotely means you have endless options about where and how to live. Nomad List connects you to a community of people and tools that can help you find your way, no matter whether https://remotemode.net/blog/what-is-remote-customer-service-exactly/ you want to stay in one spot or travel the world. Their website covers everything from cool cities to flights and local meetups. You can hone them across industries, from teaching preschoolers to bagging groceries at a local supermarket. The good news is that these core skills aren’t unique to customer service.

  • In this post, we have mentioned an easy step-by-step process to land a remote customer service job, even if you have no prior experience.
  • If customers of a company are spread across different countries, its customer service staff might be working a variety of shifts.
  • They have a large and easy-to-navigate job directory, and you can browse based on skills, location, and preferences.
  • Whether you can leverage these connections or not, take the time to explore job boards created specifically for remote work or support roles.
  • Your ‘pay scale’ will also depend on the industry you’ll be working in.

The remote customer service jobs at TTEC pay around $11.50 to $15.00/hour, and you can start browning listings by visiting TTEC. Progressive is one of the largest insurance companies, and they recently listed dozens of new remote customer service jobs. This is only a small number of the openings they’re hiring for.

Technical Support Representative

The contract positions are advisable only when flexibility is your primary goal. Just browse the open jobs page, select the one matching your skills and preferences, and apply online. Indeed is an online recruitment platform providing you with a large job directory featuring various companies. In order to become a Pink Callers member and get a job as a customer service rep, simply apply online. Networking is a great way to connect with the right company, whether for a remote position or an in-person one.

Customer service representatives for Aetna are the first line of contact with customers. They answer questions and resolve issues that come in via phone call or email. You’ll need to be an empathetic listener and be able to clearly explain members’ rights and responsibilities. Save time and find higher-quality jobs than on other sites, guaranteed.

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The site also does not provide education stipends to complete required training. Pay rates range from 25 cents to 45 cents per minute, which theoretically pushes top pay to $27 hourly. However, because of the potential for significant unpaid time, you should view the hourly pay equivalents as only an estimate.

how to get a remote customer service job

If you see a customer service role that interests you, read the job description carefully to understand the required qualifications. You can print out the job description and highlight skills that you already have, and use that to tailor your resume. You can check how well you matched the posted position with the free tool Jobscan. Ultimately, companies are looking for someone who can serve as a committed customer advocate. Your character and willingness to learn are the most important factors in your ability to thrive in a home-based customer service job.

Finding Remote Customer Service Jobs From Home

Ask your friends and family if they have a contact in the field. Overall, people who work in customer service are happy to help others get a leg up in any way they can. Reach out and introduce yourself before sending along some specific questions about getting started. WorkingSolutions enlists at-home customer service reps from the U.S. and Canada to serve a wealth of large corporations that need help around the clock. The site says that once an applicant is accepted, they’re matched with potential clients.

  • Communication skill requirements can vary depending on the channel of customer communication.
  • You can visit Walgreens to learn more about these jobs and apply.
  • Some jobs might allow you to work at your convenience, while some jobs require you to work on a strict schedule.
  • It’s an accessible field to work in remotely, whether you have prior in-person customer service experience or are interested in making a career shift.